Data We Collect and Why We Need It
When you create an account, we collect your name, email address, mobile number and the payment method you use — whether that is bKash, Nagad or Rocket. This is the minimum we need to verify your wallet, process withdrawals and keep your account secure. We also
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collect device data such as browser type and operating system so we can make sure our platform loads correctly on your handset. When you complete a transaction, the mobile wallet reference number is recorded on our side for dispute resolution and audit purposes — we do
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not store your full bKash or Nagad PIN, only the transaction reference our payment gateway returns. Session logs, including pages visited and time on site, help us spot unusual login attempts and protect your account from unauthorised access. We do not collect data beyond what your
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account activity generates. If you contact our support team, that conversation is stored so we can refer back to it if the same issue comes up again. All data handling is subject to applicable law in your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.